Vicform Medical

Service

We offer a range of services to ensure customer satisfaction, regulatory compliance, and long-term business relationships. 

 

Pre-Sales Services 

- Consultation & Needs Assessment – Helping choose the right equipment based on  facility size, patient volume, and budget.  

- Product Demonstrations & Trials – offer demos before purchase.  

- Regulatory & Compliance Guidance – Advising on FDA, CE, ISO, or other regional certifications.  

- Financing Options – Providing flexible payment plans 

 

Sales Process Services 

- Customized Quotations & Proposals – Tailoring pricing and packages to needs.  

- Warranty & Service Agreements – Offering extended warranties or maintenance contracts.   

- Bulk Purchase & Institutional Discounts – Special pricing for hospitals or large orders.  

 

Post-Sales Services 

- Installation & Setup – On-site or remote assistance for equipment installation.  

- Training & Education – Staff training on equipment usage and safety.  

- Technical Support & Troubleshooting– 24/7 helpline or on-call engineers.  

- Preventive & Corrective Maintenance – Scheduled servicing to avoid breakdowns.  

- Calibration & Certification – Ensuring devices meet accuracy standards.  

- Software Updates & Upgrades– Keeping digital medical equipment up to date.  

 

By offering these services,we hope to build trust and ensure long-term client relationships. 

Service

Contact Us

    Tel: 00852-23688511

    Fax: 00852-36283347

    E-mail: info@vicformed.com

    Add: Room 704, 7/F., Tower A, New Mandarin Plaza, 14 Science Museum Road, TST East, Kowloon, Hong Kong

    info@vicformed.com