Service
We offer a range of services to ensure customer satisfaction, regulatory compliance, and long-term business relationships.
Pre-Sales Services
- Consultation & Needs Assessment – Helping choose the right equipment based on facility size, patient volume, and budget.
- Product Demonstrations & Trials – offer demos before purchase.
- Regulatory & Compliance Guidance – Advising on FDA, CE, ISO, or other regional certifications.
- Financing Options – Providing flexible payment plans
Sales Process Services
- Customized Quotations & Proposals – Tailoring pricing and packages to needs.
- Warranty & Service Agreements – Offering extended warranties or maintenance contracts.
- Bulk Purchase & Institutional Discounts – Special pricing for hospitals or large orders.
Post-Sales Services
- Installation & Setup – On-site or remote assistance for equipment installation.
- Training & Education – Staff training on equipment usage and safety.
- Technical Support & Troubleshooting– 24/7 helpline or on-call engineers.
- Preventive & Corrective Maintenance – Scheduled servicing to avoid breakdowns.
- Calibration & Certification – Ensuring devices meet accuracy standards.
- Software Updates & Upgrades– Keeping digital medical equipment up to date.
By offering these services,we hope to build trust and ensure long-term client relationships.
Service
Contact Us

Tel: 00852-23688511
Fax: 00852-36283347
E-mail: info@vicformed.com
Add: Room 704, 7/F., Tower A, New Mandarin Plaza, 14 Science Museum Road, TST East, Kowloon, Hong Kong